Thank you for your patience.
Thanks for helping us identify issues with street lights. Please use the form below to begin the process.
A safety hazard is a condition that poses an immediate risk to the public, and can include:
Never go near or touch a power line.
Letting us know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.
Call our Customer Operations Center immediately at 833.776.6884 or 833.PSO.OUTG (available 24 hours).
Visit our frequently asked questions page or the outages overview for ways to stay in the loop even when the power goes out.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 888.216.3523.
Please login to manage your account.