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The media inquiry line is only available for credentialed members of the news media. Not a reporter? No problem, just use one of our customer service numbers.
Members of the media inquiring about power outages, local media matters, power plants, public safety, Oklahoma legislative, regulatory and environmental issues, please call 918.599.2700.
For general inquiries or questions about your account, please call our Customer Solutions Center.
Report a Power Outage
For industry and corporate issues, please call AEP’s corporate media relations office at 614.716.1000.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 888.216.3523.
Please login to manage your account.