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Service Requests



Stop Service Turn off electricity or remove your account at a location.

Remove temporary service

Remove service equipment



Request a Letter of Credit If you need a credit reference, we can send one based on your history with us.

Home Warranty Coverage Protect yourself from home repairs with a warranty coverage plan.

Third Party Authorization

Business account holders can give third parties authorization to access their energy usage information.

Third-party authorization for businesses

System Maintenance
Many online functions that require login will be unavailable from 1:00 AM - 7:00 AM ET on Sunday, 4/19.

If you have an urgent issue, please call our Customer Operations Center at 888-216-3523.