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Learn how to read your bill, understand the charges it includes, and gain a clearer picture of your monthly energy costs. Feel more confident about what you’re paying for each month.
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Learn to navigate the components of your bill, including energy usage, charges and payment options. For tips on how to maximiz your savings, be sure to explore our savings page .
Important information comes first. Find out how much you owe, when your bill is due, and see your account number right at the top of the page.
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This chart provides a snapshot of your monthly charges. It shows how much energy you used this month and breaks down how much of your bill goes towards electric service, fuel, taxes and fees.
The costs of producing your electricity and delivering it to your home or business.
Pass-through charges from local government agencies (often used to benefit schools, cities and county services such as 911). We make no profit from this charge.
Pass-through expense of the natural gas, coal and purchased power consumed in generating the electricity you used. We make no profit from this charge.
The amount of electricity you used in kilowatt hours.
Your total bill amount.
This chart displays your energy usage over the past 13 months, highlighting monthly bill changes. For a more predictable monthly charge, our Average Monthly Payment plan spreads costs over the entire year, so you pay about the same each month.
See your energy usage
Here is where you find your payment options to either pay online, by mail or by phone.
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Send this part back to us if you choose to send your payment via mail. If you enrolled in AutoPay, the withdrawal date will be indicated here.
View payment history
There are several reasons your electric bill may change from one billing cycle to the next. Your bill reflects how much energy you use, the number of days in the billing cycle and approved adjustments that can change over time. Use the sections below to better understand what may be affecting your bill and what steps may help you manage costs.
Hotter or colder weather can increase how much energy your home uses. Heating and cooling systems may run longer and work harder to keep your home comfortable, especially during stretches of extreme temperatures. You can see how the temperature affects your energy usage by viewing your usage. Small thermostat changes can help you find a comfortable setting that helps control usage.
Billing cycles are not always the same length. Just as calendar months vary, the number of days on your electric bill may change from month to month. A longer billing cycle can increase the total bill even if your average daily use is similar. You can find the number of billing days on your bill or in your online account.
Holidays, school breaks, guests or more time at home can increase energy use. More people and activity may mean more heating or cooling, hot water, cooking, laundry, electronics and appliances running throughout the day.
View usage
As equipment ages, it may use more energy to do the same job. Heating and cooling systems, water heaters, and other appliances can become less efficient or develop issues that cause them to run longer than normal. If you notice an unexpected increase in usage, routine maintenance or an equipment inspection may help identify the cause.
If you need to upgrade your appliances or equipment, make sure to take advantage of PSO rebates.
Fuel costs are part of the cost to generate electricity and purchase power when needed. PSO regularly files fuel-cost information with the Oklahoma Corporation Commission for review. These costs can be higher or lower than projected because fuel markets and power needs change over time.
When actual fuel costs are lower than expected, customers receive the benefit. When actual fuel costs are higher than expected, the company may seek regulatory approval to recover the difference. PSO does not earn a profit on fuel adjustment costs. Customers pay only for the fuel and purchased-power costs approved through the regulatory process.
PSO rates
Your bill may also change when approved rates, riders or other adjustments change during the year. These changes are reviewed through the regulatory process and can increase or decrease the amount customers pay.
Some residential rates also vary by season. Summer pricing may be higher because demand for electricity is typically higher and it can cost more to serve customers during peak cooling months. For a clearer comparison, review your usage and bill against a similar month or season, such as July to August or this July compared with last July.
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