Public Service Company of Oklahoma (PSO) customers now have access to a new, interactive map that provides more detailed information about power outages.
PSO’s new outage mapping tool makes it easier for customers to search for or report a power outage at PSOklahoma.com. Information about power outages is available 24 hours a day, seven days a week.
“Although we work hard to avoid power outages, we understand that our customers want to know what is happening and be able to plan next steps when a power outage does happen. Our new, interactive map provides a quick and easy way for customers to get outage information while we’re working to restore power,” said Steve Baker, PSO vice president, Distribution Operations.
Every 15 minutes, the new PSO maps refresh to provide the most up-to-date outage information including:
• The date and time the outage was first reported • The estimated time when service will be restored • The number of customers without service due to a specific incident • The cause of the outage (when available) • The total number of customers currently without service
Built on a Google Maps platform, the mobile-friendly map allows customers to zoom in to see power outages by street or neighborhood. Outages also are searchable by street, city, zip code or county. Customers can customize using the map with street or satellite views and save as a bookmark. For more information, visit the new outage map at www.PSOklahoma.com/outages/.
PSO, a unit of American Electric Power (NYSE: AEP), is an electric utility company serving more than 545,000 customers in eastern and southwestern Oklahoma. Based in Tulsa, PSO has nearly 3,800 megawatts of generating capacity and is one of the largest distributors of wind energy in the state. News releases and other information about PSO can be found at www.PSOklahoma.com.