8/4/2011
PSO APPEALS TO CUSTOMERS TO REDUCE ELECTRICITY USE

 

Due to the continued high temperatures, record-breaking demand for electricity, and the loss of some generating facilities in other parts of our region, Public Service Company of Oklahoma (PSO) is asking its customers to take immediate steps to reduce their use of electricity as much as possible.

The emergency appeal for energy conservation is specific to today. However, PSO customers are urged to conserve as much as possible while these extreme weather conditions persist.

To help ease demand for electricity, PSO has already reduced power use at its own facilities, and commercial and industrial customers who have agreements with PSO to curtail load are being asked to do so. In addition, all residential, commercial, industrial and municipal customers are being asked to take whatever measures they can to help reduce the demand for electricity. Those measures include:

• Cutting back on air conditioning, setting thermostats to at least 80 degrees

• Turning off pool pumps

• Turning off all but essential lighting

• Postponing the use of dishwashers and washers and dryers

• Unplugging all unused electric appliances, games, computers, etc.

If the situation worsens and demand is about to exceed the available supply of power, PSO is prepared, and may be required, to implement its emergency load reduction plan. This procedure – which could be implemented without further notification – temporarily interrupts power to parts of the company’s service area to avoid the possibility of more widespread outages. PSO would rotate the areas affected by the controlled outages so customers are not without service for more than an hour or two whenever possible. The plan is designed to minimize impacts on critical public health and safety facilities.

Additional tips and energy-saving suggestions can be found at PSOklahoma.com/save.

PSO, a unit of American Electric Power (NYSE: AEP), is an electric utility company serving more than 530,000 customers in eastern and southwestern Oklahoma. With headquarters in Tulsa, PSO has 4,321 megawatts of generating capacity and provides electricity to 230 cities and towns across a service area encompassing 30,000 square miles.  

Stan Whiteford
PSO Corporate Communications
918-599-2574
sawhiteford@aep.com

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Privacy Policy

Privacy Policy for Public Service Company of Oklahoma (PSO), a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to PSOklahoma.com and the Public Service Company of Oklahoma customer mobile app (com.aep.customerapp.pso). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of PSOklahoma.com or the Public Service Company of Oklahoma customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to PSO’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to PSO (for example, providing the information to third parties performing computer-related services for PSO);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

PSO uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, PSO reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

PSO takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from PSO may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

PSO reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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