Home Warranty Coverage

Owning a home is a dream come true, but it can turn into a nightmare when something breaks. PSO wants to help you enjoy every moment of home ownership by offering coverage plans from HomeServe, the industry leader in emergency home repairs.

These repairs can cost hundreds of dollars or more and finding a qualified professional can be a lengthy process before the repair work even begins.

For a low, monthly fee, you can protect yourself from costly repairs and get access to:

  • HomeServe’s 24/7 hotline of knowledgeable agents
  • Professional, licensed technicians
  • $0 deductible plans
  • One-year guarantee of repairs

If something does go wrong, you’ll get prompt service, from vetted professionals, and you’ll know exactly when a technician is coming to your house. Be one of the more than 2 million homeowners who choose HomeServe to protect their home. We know it’s more than just a house...it’s your home.

Get Coverage for Your Home

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Protect Your Home

  • Heating & AC Repair
  • Plumbing Repair
  • Electrical Repair
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HomeServe: What We Do

Featured HomeServe Repair Plan: Exterior Electric Line

$4.99/Month • Up to $3,000 per year for damage to the home’s exterior electric lines owned by the customer (weatherhead, insulator, riser and meter base)

Overhead Electrical Diagram
Underground Electrical Diagram

Additional HomeServe Repair Plans

  • Interior Electric Line
  • Gas Line Coverage
  • Power Surge
  • Water Heater Repair and Replacement
  • Cooling System
  • Heating System
  • Exterior Water Service Line
  • Exterior Sewer/Septic Service Line
  • Interior Plumbing and Drainage System
With a HomeServe Home Warranty, you can rest assured you will have the coverage you need to tackle those costly repairs.

Partnership with HomeServe USA

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Public Service Company of Oklahoma and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service Public Service Company of Oklahoma.

Exterior Electrical Line Coverage offered by HomeServe is an optional, third party, non-tariffed service. Public Service Company of Oklahoma customers are not required to sign up for this service in order to receive regulated utility services from Public Service Company of Oklahoma. Failure to maintain coverage or pay for the coverage will not impact the service provided by Public Service Company of Oklahoma or result in disconnection.

The plans from HomeServe are not regulated by the state utility commission. The program is offered as an option and is not a service in regulated rates. Failure to pay the home warranty service will not affect electric service.

  • These programs may be available from another provider
  • These programs are not regulated by the utility commission
  • A new customer shall have 30 days after enrollment to cancel his or her appliance service program contract without penalty
  • The customer's regulated rates and conditions of service provided by the utility are not affected by enrollment in the program or by the decision of the customer to use the services of another provider of repair service
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Privacy Policy

Privacy Policy for Public Service Company of Oklahoma (PSO), a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to PSOklahoma.com and the Public Service Company of Oklahoma customer mobile app (com.aep.customerapp.pso). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of PSOklahoma.com or the Public Service Company of Oklahoma customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to PSO’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to PSO (for example, providing the information to third parties performing computer-related services for PSO);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

PSO uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, PSO reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

PSO takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from PSO may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

PSO reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

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